And.. our Customers can’t wait to meet you!
We know what it’s like walking into somewhere new on your first day (we’ve all been there too!) so here we’ve shared some information you might need to know beforehand, and a little bit about what to expect in your first few days.
We’re not expecting you to be fully in the know on your first day. In your first 3 months you’ll be training in and around what we call your ‘base club’ learning from the best Managers around.
Once we’re happy you’ve got everything we’ll then give you the keys to your very own club, where you’ll get the opportunity to bring your own club to life.
So we’ll give you 6 months to get settled in with us!!
You’ll become part of your Regional Management Team from day one and contribute to both Club and Regional Meetings.
If you’ve joined us from another Bingo operator you might already have some of this knowledge so we’ll tailor a plan just for you; so you might find your induction is a little shorter.
Taking time to be truly inducted in to our business is important. Many people don’t often see what goes on behind the scenes of running a bingo club so we want you to have the time to find out.
You’ll hear us talk about Buzz Conducting quite a lot! That’s the term we give to our club leaders who make sure that everyone is in the right place at the right time and everything is flowing just as it should… a bit like conducting an orchestra but you’re conducting the team so our Customers have an exceptional Customer Experience.
As you progress through your training you’ll be expected to Buzz Conduct and once you’ve mastered the art you’ll be well on your way to the keys for your own Club.
We wont give you the keys until we know you’re ready and you’re confident to take them.
Every few weeks (4,8 and 13) we’ll be checking in on your progress and seeing how you’re getting on. We have a formal sign off of your training at week 13 by your Line Manager and HR Business Partner; observing you in practice, chatting to you about what you’re learning and asking you some real key questions to validate your skills and knowledge. But don’t worry we’ll be making sure you’re prepared for it!
And once that’s done, you’ll complete the remainder of your Probationary Period in your own Club – but we’ll still be there to support you!
here’s the answers you need.
Business wear please.
The HRBP, Regional Manager or Recruitment Manager will arrange this with you and it will take place in your training club.
4 Weekly on a Wednesday. Your Line Manager will be able to confirm the next pay date.
Yourself and your right to work!
We’ll need to check your ID and right to work before we can get started.
Your welcome letter will give you all the info about what you need to bring, but if you’re not sure then get in touch with your Club.
We’ve developed a Management Framework which we’ll share with you ahead of your first day. This provides an overview of what you’ll be learning during your induction period. The framework consists of 3 key areas:
This focuses on ensuring you have everything you need and you meet the teams that you’ll be working with.
Here’s where you get to know all the details about our Bingo Business. Not only will you learn the basics of keeping everyone safe, you’ll learn each department within our Club and bring out those presenting skills as you learn to engage our Customers and call bingo!
Once you’ve got the knowledge we’ll then help you to discover what it’s like to lead the team. We’ll share with you how to coach and lead your team whilst optimising the performance of your Club to deliver its targets.
There is, but remember we’ve already chosen you because of your prior skills and what you can bring to the role; see this as an opportunity to learn some new stuff and remember we all want you to succeed so we’ll be with you every step of the way!