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BRING YOUR QUIRKS TO WORK

At Buzz, when we say we want you to be you – we really mean it! We want you to bring your personality and all your brilliant quirks – the things that make you, you.

It’s what makes our business wonderfully human.

We know that when you have the freedom and the confidence to be yourself, you make more meaningful connections with people – that’s colleagues and customers.

And when we make those connections, collectively – we create a sense of belonging. For everyone here.

We’ve made it a priority to create an environment where being yourself is not only possible, it’s encouraged. Our values, built by our own Colleagues, help us create a culture where being yourself is celebrated – and it’s something we all work towards.

All about our Remarkable People

We love hearing about all the brilliant things our Remarkable People bring to life at Buzz. Here’s just a few:

Happy retirement for Netty

After nearly 40 years on and off working at our Hanley club, Netty has retired at the age of 72!

Thank you for all you have done for the club Netty, your dedication and hard work is inspiring.

Celebrating our Recruitment Team 

We recently got our whole HR team together to discuss what we are doing as a team, and as part of the wider Buzz support team. It was a great opportunity to look forward, and also to reflect on our successes. Our Recruitment Managers Susie Sidlow and Alice Marshall were both recognised for their hard work across their roles.

Well done both of you, your hard work is so important and we are proud to have you on our team.

 

Christmas Toy Collection

Our fantastic team and customers at Buzz Hanley ran a fantastic toy collection drive for Christmas. We were overwhelmed so many generous donations. The toys were distributed to local children in need, bringing some festive joy and cheer.

Middlesbrough Makes a Difference

Celebrating our caring colleagues and customers at our club in Middlesbrough for their fantastic donations to the Middlesbrough Food Bank. We were able to take 10 boxes of donations to support people in the local community.

Mark’s 100 miles for Adoption UK

We’ve got some truly Remarkable People here at Buzz, and one of them is our Head of Retail Operations, Mark St-Claire. This Saturday, Mark tackled an incredible challenge—a 100-mile race to raise vital funds for Adoption UK.

The event, known as the Robin Hood 100, takes runners through the beautiful Sherwood Forest and surrounding villages. Participants must finish within 30 hours, but Mark has set an ambitious goal of completing the race in just 24 hours!

What do you love about your role/team?
I love making a positive impact on our customers – simple actions like adding a loss limit to someone’s account can protect them from serious financial difficulties. It’s great to work with people you connect with.

What does it take to be good in your role?
Decisiveness is essential in safer gambling, as risks vary widely between individuals. Resilience is also crucial, and you need to be able to manage difficult conversations in a positive way.

What does Safer Gambling mean to you?
Safer gambling means enjoying play within a regulated environment. Playing safely allows people to enjoy their hard-earned cash without spending over their means or risking harm. Using safer gambling tools adds an extra layer of protection to help people continually play safely.

Our Culture

We are really proud of our inclusive culture at Buzz, which is grounded in our company Values. We want every one of our Remarkable People to know they belong here, which is why we are committed to being a company where everyone can be themselves. Offering opportunities for people to grow both personally and professionally means we get to  and truly shine.

We know that we’re a business built on our ability to bring people together. The sense of connection that brings – with our Customers and with each other- really matters to us.

Culture in any company is always a work in progress and it’s something we work really hard to continue to develop. And we want all our Remarkable People to be a part of that. We’ll always make sure that everyone has a voice here, and that importantly, we’ll listen. Always.

I love how it always feels like you’re part of something when you come into work.

Carolanne, Customer Host